Traditional brokers meet basic needs when it comes to claims, plans, and renewals. Tech companies solve HR and administration issues, but lack insurance expertise to offer full compliance. Keystone solves these challenges with comprehensive guidance and one-on-one support.

A partner you can trust.

Minimize risk of fines and penalties. Our compliance communications and support keep you in the know.

Give employees decision support they expect. Our tools match your industry, region, and company size and include medical & Rx analytics, employee retention plans, and open enrollment assistance.

Alleviate administrative burden. Our streamlined online enrollment, vacation tracking, and more on a customized intranet site simplify your administration and streamline decision making.

Engage employees with wellness. Inactive employees burden your healthcare expenditures. We can design exciting health and wellness plans, benefits guides, and safety materials.

Solutions

Our solutions cover five major areas:

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Benefits Admin

  • Vacation tracking
  • Online enrollment/eligibility
  • On-boarding/off-boarding
  • Plan design decision support
  • Employee portal/HR intranet
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Insurance Guidance

  • Quote plans
  • Claims/billing assistance
  • Plan comparison
  • Coverage & policy expertise
  • Benefits strategic planning
  • Funding consultation
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Decision Support

  • Medical & Rx analysis
  • Employee Benefits Benchmarking
  • Business planning
  • Risk management
  • Cost containment
  • Employee retention strategies
  • Non-medical benefit offerings
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Communication

  • Health & safety training
  • Wellness info/training
  • Employee newsletters/videos
  • Ongoing education
  • Employee benefits statements
  • Open enrollment support
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Compliance

  • ACA reporting & tools
  • Employee handbooks
  • HR assistance “hotline”
  • ACA & DOL compliance

Meet Our Team

Keystone boasts a staff of over 40 account executives and sales consultants who will work with you to design a medical and ancillary benefits program that leverages the right funding strategy, technology, compliance, and contains costs.

Billy Bridwell

Sr. Vice President

Billy is the Senior Vice President of Keystone’s Employee Benefits Division and oversees all activities within the division. He also oversees the division’s sales team and is responsible for growth of the division in all Keystone states. Additional responsibilities include building infrastructure across a multi-state platform to enhance the Huddle Management team, Account Management & Benefit Coordinator teams and the Financial team all responsible for client retention and working with key accounts in the mid-market and large market sector.

Joni de Souza

Vice President of Client Experience

Joni is responsible for overseeing all employees and functions within the benefits division, as well as our team of state agency coordinators. She works to develop processes and integrations between teams to ensure maximum productivity, retention, and cost savings.

Zack Feller

Vice President

Zack is the Vice President of Keystone’s Benefits Division. He is responsible for overseeing product and business development and all account relations throughout our network to bring new innovations to our agents and their clients.

Jon Papp

Vice President of General Agency

Jon is a consultant in the ancillary (non-medical) benefits space. He is responsible for working with our agents and their employers to provide an analysis of their existing employee benefits and assisting with the implementation of new or redesigned programs to ensure a strategic offering is developed.

Ken Coffey

Director of Regional Sales and Development

Ken is responsible for overseeing business development and all account relations throughout the states of Tennessee, Georgia, Virginia, and parts of Kentucky. Ken’s industry experience includes working with multiple funding arrangements, industries, and employee cultures, to support client initiatives and relationships.

Mark Blassie

Director of Regional Sales and Development

Mark is responsible for overseeing business development and all account relations throughout the state of Missouri and throughout the Mid-West. Mark’s industry experience includes working with multiple funding arrangements, industries, and employee cultures, to support client initiatives and relationships.

Klaus Knuth

Director of Regional Sales and Development

Klaus is responsible for overseeing business development and all account relations throughout the state of Indiana, Illinois, and Michigan. Klaus’s industry experience includes working with multiple funding arrangements, industries, and employee cultures, to support client initiatives and relationships.

Joe Turi

Director of Regional Sales and Development

Joe is responsible for overseeing business development and all account relations throughout the state of Ohio and areas of Pennsylvania and Kentucky. Joe’s industry experience includes working with multiple funding arrangements, industries, and employee cultures, to support client initiatives and relationships.

Michelle Smith

Sr. Ancillary Sales Executive

Michelle is responsible for new business ancillary (non-medical) sales in the North Territory of the Keystone footprint. She initiates new business, creates cost alignment strategies, and develops programs that position her clients as employers of choice.

She excels in providing best-in-class employee benefits packages for her agents and clients. Michelle’s goal for each client is to craft an offering that allows employees to choose benefits that will promote the financial well-being of their families.

What Our Clients are Saying

“I have actively and regularly worked with tons of agents under a variety of circumstances…I’ve worked with them inside and outside of their comfort zones…and know what distinguishes one as typical, exceptionally poor, or exceptionally good. Among those that were excellent, a few stand out. I am happy to say one of those was Ken at Keystone. His competence, professionalism, dedication, service ethic…and to inspire above-average performance and unwavering commitment to accessibility have been nothing short of amazing.”

– Bob Tabachnick, Jacklett Construction