From the straightforward to the complex, we offer specialized expertise for businesses, individuals, and families. For individuals, families, and businesses who are looking for insurance coverage and financial services, Keystone offers consultative access to a variety of insurance and investment companies that can provide quality solutions that meet your needs.

Business Insurance Solutions

Property and Casualty
Financial Services
Risk Management
Employee Benefits
Bonds
Captives

Personal Insurance Solutions

Property and Casualty
Financial Services

Business Insurance Solutions

Building a business that stands the test of time takes courage, vision, discipline and resources. An owner must be mindful of the pitfalls and opportunities along the way. At Keystone, we bolster independent insurance agencies with added resources. From complex insurance solutions, to risk management, employee benefits and financial services, Keystone provides specialized expertise for the unique needs of each business.

   Property and Casualty

Property and Casualty offers simple points of entry to make submitting and writing business more efficient and seamless between your agency and our carriers.

Programs:

  • We create and manage specialty commercial insurance programs for challenging classes of business while training our agents to become product experts. Many of our carriers offer exclusivity to our Keystone agencies.
  • We pride ourselves on maintaining strong relationships that lead to specialty endorsements with specific industry associations.
  • Programs are developed for specific state and geographical complexities. Marketing tools and leads are provided for each class of business.
  • We foster a mentoring environment. Seasoned program agencies serve as sales and product coaches.
  • We operate a fully functioning Program Administrator that offers additional underwriting authority and a specific Keystone underwriter offering assistance for exclusive niche market programs.

Commercial Marketing

  • Our in-house brokerage is designed to help agents place larger, complex high value personal client accounts.
  • We specialize in multi-state, national, and international risks, evaluating and negotiating with specialized markets while helping agents successfully market, propose, and sell the account.

Business Development

  • Dedicated resources for assistance in generating revenue on large and/or complex accounts.
  • Access to unique solutions.
  • Sales and presentation strategies.

   Financial Services

Our financial services offerings help our agencies enhance their business and personal customer relationships with life, disability, long term care, and annuity solutions.

We offer point of sale support, advanced case design, underwriting expertise, and access to financially strong markets with top rated service and compensation.

Areas of focus:

  • Term and permanent life insurance case design
  • Life policy review
  • Deferred compensation/accumulation programs
  • Buy/sell reviews
  • Estate planning
  • Long term care
  • Disability income protection
  • 401(k) / retirement plans
  • Third party administration
  • Fixed annuities

   Risk Management

The Risk Management Division helps improve our Keystone partners’ ability to attract and retain business by offering unique risk management solutions.

Offerings:

Accident Prevention/OSHA Compliance

  • In-house safety professionals
  • Safety committee facilitation
  • Site inspections, accident investigation and training
  • Supervisor training / Behavior-based programs

Claims Management

  • Workers’ Compensation
  • Auto / General Liability
  • Return to Work programs

DOT

  • DOT audits
  • Vehicle/fleet safety programs
  • Defensive driver training

Human Resources Management

  • Access to in-house legal counsel and toll-free HR Helpline
  • FMLA and leave of absence administration
  • Employee handbooks and policy development
  • Unemployment compensation management
  • Labor relations, contract negotiation, grievance management

Risk Financing

  • Leverage insurance market
  • Manage experience mod
  • Review carrier performance
  • Manage valuation date

Risk Essentials

  • Low-cost, customized and guided, digital HR/Safety training platform

   Employee Benefits

Keystone helps you grow your agency value by winning, servicing, and retaining your benefits business. We offer flexibility in how you engage based on your goals, expectations, and staffing needs within your agency.

Offerings:

Employee Benefits

  • Medical & non-medical insurance
  • Exclusive programs
  • Fully insured, level-funded & self-insured consulting
  • Benefits captive

Compliance

  • ACA expertise
  • Education and training
  • Compliance dashboard
  • Benefits document generator

Human Capital Management

  • HR helpline
  • Benefits administration system
  • Systemized implementation & enrollment process

   Bonds

Keystone can help you with all of your bonds, not just for construction-related contracts. We can bond suppliers, manufacturers, trucking, and other types of accounts. We can also write license and permit bonds for smaller commercial businesses. Keystone is appointed with over 20 sureties and can help with non-standard or collateralized construction clients.

With Keystone, you get access to a national surety while saving the labor costs your CSRs would spend placing a difficult bond. We will prepare the bond in less time, direct bill, and manage the account while you earn commission.

Because we’re owned by our agents and employees, your P&C book is protected. As an added bonus, we can help dissect your existing book for bonds you didn’t know existed that may be done by another “bond” agency.

We write bonds for:

  • Agriculture
  • Amusements
  • Construction
  • Energy
  • Equipment dealers
  • Food, restaurants, and hospitality
  • Healthcare
  • Manufacturing
  • Retailers
  • Transportation
  • Wholesalers/distributors
  • Many other industries

   Captives

Keystone provides an array of captive opportunities designed for clients interested in taking control of their insurance programs to maximize profits.

We provide turnkey and cost effective pure captive, homogeneous, and heterogeneous group captive opportunities and the expertise to help you more easily sell these solutions to clients.

Offerings:

  • We educate agents on each unique captive offering and help them present the benefits of captive arrangements to clients.
  • We support and position your staff as the lead consultant throughout the sales process.
  • Our captives help agents attract new clients while protecting their existing client base through unique, exclusive offerings with major carriers.
  • Captive programs can span many types of industries including healthcare, manufacturing, wholesalers/distributors, trucking, and more.

Personal Insurance Solutions

As individuals mature and families grow, so do the risks they face. At Keystone, we support independent insurance agencies to help clients address risk and plan for tomorrow. We offer a portfolio of insurance solutions and financial services to help people build a firm foundation for the life they want to lead.

   Property and Casualty

Our property and casualty services are designed to help agencies tackle challenging classes of business while developing niche market expertise.

Programs:

  • We create and manage specialty commercial insurance programs for challenging classes of business while training agents to become product experts. Many of our carriers offer exclusivity to Keystone agencies.
  • We pride ourselves on maintaining strong relationships that lead to specialty endorsements with specific industry associations.
  • Programs are developed for specific state and geographical complexities. Marketing tools and leads are provided for each class of business.
  • We foster a mentoring environment. Seasoned program agencies serve as sales and product coaches.
  • We operate a fully functioning Program Administrator that offers additional underwriting authority and a specific Keystone underwriter offering assistance for exclusive niche market programs.

Commercial Marketing

  • Our in-house brokerage is designed to help agents place larger, more difficult commercial accounts.
  • We specialize in multi-state, national, and international risks, evaluating and negotiating with specialized markets while helping agents successfully market, propose, and sell the account.

Business Development

  • Dedicated resources for assistance in generating revenue on large and/or complex accounts.
  • Access to unique solutions.
  • Sales and presentation strategies.

High Net Worth Insurance

  • Unique solutions for people or families with large assets.
  • Coverage is designed to help protect your wealth.
  • We build flexible coverage options depending on your individual needs, such as international travel, autos, home(s), household help, collectibles, etc.
High Net Worth

Water Damage

Risk Factor

Whether entering from outside your home from a flood or from within your home’s plumbing system, water damage is the most common cause of loss to a home. Many policies exclude losses caused by backup of sewers and drains, and all un-endorsed homeowner policies exclude damage caused by a flood.

Solution

Careful review is essential to protect your home and belongings from all sources of water damage. We recommend coverage solutions from insurance companies that include backup of sewers and drains. Also, identify cost efficient solutions to address the risk of flood damage in the first place.

Valuable Possessions Coverage

Risk Factor

Typically, there is a sublimit on homeowner insurance policies for valuable possessions, such as jewelry, furs, fine arts and other collectibles.

Solution

Schedule your valuable possessions to ensure you’ll have the money to replace them.

Collector Cars

Risk Factor

Collector or classic vehicles often have significant value and require special documentation and unique insurance coverage to ensure they are adequately protected.

Solution

Insure your collector cars with a specialized insurance company that focuses on and understands the unique nature of collector or classic cars and other vehicles.

Cyber Risk Coverage

Risk Factor

With more smart technology in homes and technology at your fingertips, malware, hackers and other cyber threats can jeopardize your security, finances and reputation.

Solution

Identity theft, personal injury and cyber risk coverage may be available as an important add-on coverage to your homeowners policy.

Workers Compensation / Employee Practices Liability Insurance (EPLI)

Risk Factor

Employing domestic staff in your home can have risks associated with them. They can become injured on the job, leaving you to pay out-of-pocket for their medical expenses. Additionally, staff can sue for wrongful termination, privacy issues, discrimination and harassment claims.

Solution

Depending on the state, workers’ compensation coverage can be added by endorsement to your homeowners policy or as a stand-alone policy. It provides coverage for medical expenses when your staff are hurt while on the job. Additionally, employment practices liability insurance can protect you from high legal costs associated with lawsuits and additional claims from current and past employees.

Additional Living Expense

Risk Factor

When there is substantial damage to your home due to unexpected events such as lightning, fire or a storm, you may not be able to live in your home until it can be repaired or rebuilt. As a result, you could incur additional living expenses for lodging, food and other daily needs.

Solution

Look for coverage that provides higher limits to ensure that your schedule and your standard of living is not compromised. Additional living expense coverage compensates you for the costs incurred for housing and other living expenses if a covered event makes your home temporarily uninhabitable while it’s being repaired or rebuilt.

Excess Liability Coverage

Risk Factor

You invite guests over for a barbecue pool party and one of them dives into the shallow end of the pool and is permanently injured. They hire a lawyer to represent them and after a long legal battle, you and your family are left financially responsible for their injuries.

Solution

An excess liability (or umbrella policy) increases your personal liability limits by adding protection over and above your current auto, boat or homeowners policies. Excess liability insurance is available as separate coverage and offers additional peace-of-mind knowing that you have the protection you need.

Fire

Risk Factor

Most fires are devastating. Besides the emotional impact, the physical damage to your home can be significant. If you lost your home to fire, do you have adequate insurance to replace your home and its contents? Remember, inflation rates on building materials and construction costs rarely track with real estate values. As a result, rebuilding a home can often cost significantly more than expected.

Solution

Make sure your homeowners policy contains replacement cost coverage with no cap. This protects you if the cost to reconstruct your home is higher than your current limit of coverage. And, be sure that your insurance includes rebuilding your home to code. Very often, local ordinances and building codes change over time, which may require additional costs.

Personal Liability

Risk Factor

In the unfortunate event that someone slips and falls while on your property, you and your family may be held liable for any injuries that result.

Solution

Your homeowners policy includes personal liability coverage to respond to incidents where injuries or damages occur to a third party where you may be deemed negligent. However, you should consider purchasing an excess liability policy to provide additional coverage limits to protect your assets in case a lawsuit is brought against you.

Flood Coverage

Risk Factor

You do not have to live near a body of water to suffer loss due to flooding. With the changing weather patterns and more damaging storms occurring around the globe, flood losses are becoming more common in places that are not normally prone to flood damage. Your homeowners policy does not cover damage from flood. Could your home be at risk?

Solution

Purchase a flood insurance policy to protect your home and covered contents from certain types of flood losses as designated by the National Flood Insurance Program (NFIP). In the U.S., a flood policy is purchased as a separate policy through the federal program (NFIP) or through a servicing carrier known as a write-your-own carrier. Additionally, you may be able to purchase excess limits on your homeowners policy to better protect your home.

Secondary Home / Rentals

Risk Factor

Owning a secondary home or rental property has the potential of increasing your liability exposures.

Solution

Be certain that you extend the liability coverage under your homeowners policy to include your secondary home. You should also consider including the secondary home under an excess liability policy to provide for additional liability limits.

Travel Insurance

Risk Factor

Affluent individuals travel internationally four times more than the average person, and many people assume there is automatic coverage that extends from their U.S. policies. This isn’t true. Auto liability is just one example, but other exposures often not considered are kidnap/ransom (a growing criminal business) and the complexities of navigating a foreign medical system in the event of a serious illness or injury while traveling abroad. Medical care in many countries is often sub-standard, and a “care facility” (hospital) could be far way.

Solution

Not many insurance companies provide the unique coverage needed for individuals who frequently spend time outside the United States, whether for personal or business reasons. It is important to work with those companies who not only extend auto liability outside the U.S., but also provide kidnap and ransom and medical evacuation coverage. It is also important that these carriers have office locations outside the U.S. in the unfortunate event that claims services might be needed.

Equipment Breakdown

Risk Factor

While your homeowners policy covers a wide array of perils, such as damage caused by a fire or a falling tree, it doesn’t cover some common types of problems that can occur to the equipment in or around your home. For example, a sudden surge from the local power plant might damage appliances, HVAC systems or your home power generator.

Solution

Add mechanical breakdown coverage to your homeowners policy. If you have multiple homes, it can be purchased for each one individually. Keep in mind that while it does protect against major events, it does not cover normal wear and tear.

Special Event Coverage

Risk Factor

Planning a wedding, bar mitzvah, bat mitzvah, family reunion or other private event is stressful enough. The last thing you should worry about is severe weather (such as a hurricane) that could cause you to postpone the event. Or, what happens is a vendor goes out of business or declares bankruptcy before your event and you lose your deposit?

Solution

No matter how carefully you plan, things outside of your control can go wrong. Purchase insurance coverage for your event. It’s typically not very expensive and helps keep you focused on all of the things that go into making your event truly memorable.

Mold Coverage

Risk Factor

Insurance companies often limit coverage to remediate mold that arises from a covered loss.

Solution

With many homeowners unaware of this risk or the limits of their own coverage, be sure to discuss the coverage options and loss prevention solutions to help reduce this risk.

   Financial Services

Our financial services offerings help agents enhance their business and personal customer relationships with life, disability, long term care, and annuity solutions.

Offerings:

  • Term and permanent life insurance case design
  • Life policy review
  • Deferred compensation/accumulation programs
  • Buy/sell reviews
  • Estate planning
  • Long term care
  • Disability income protection
  • 401(k) / retirement plans
  • Third party administration
  • Fixed annuities